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Skating Club of JH
Refund On Group Class Policy It is important to carefully read and understand all the waivers during the registration process. While SCJH strives to accommodate changes and understands that life can be unpredictable but, please note that SCJH does not issue refunds, you do however have the option to cancel your purchase through Active up to 30 days prior to your classes start date and receive 80% back on your original payment form. In Addition: as a valued member of our community and program, SCJH expects skaters and parents to demonstrate humanity, kindness, empathy, and respect. We have a zero-tolerance policy for racism, discrimination, harassment, or hate in any form. SCJH reserves the right to refuse service to skaters or parents who do not adhere to the club's protocols and policies |
Why Can't SCJH Refund? SCJH strives to offer the best services possible, and as part of this process, we must schedule coaches months in advance. These coaches often adjust their schedules to accommodate our needs and the hours we will use them. In addition, Coaches must maintain their certifications. SCJH locks in ice time based on the number of skaters registered as well as pay membership to Learn to Skate. For these reasons, along with many others, SCJH is unable to issue refunds.
SCJH will communicate any updates or changes via email, so please ensure that you provide your correct email address for effective communication. If you would like to request a Special refund, please email SCJH explaining why you or your skater can no longer participate, along with supporting documentation such as a doctor's note or a lease agreement showing a move to a new city. SCJH Board will review the information at its next scheduled meeting. |
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